State Status and Reciprocity
The University of Texas at Austin has its primary state authorization through the Texas Higher Education Coordinating Board (THECB). The University is also an institutional member of the National Council for State Authorization Reciprocity Agreements (NC-SARA).
NC-SARA is a voluntary, regional approach to state oversight of distance education. As an NC-SARA member, the University is authorized to offer distance education programs in other member states without additional regulatory authorization from that state. All states within the United States are members of NC-SARA with the exception of Massachusetts, California and Puerto Rico.
Questions or concerns regarding state authorization regulations and NC-SARA can be directed to Ashleigh Moses at 512-232-3312.
Student Complaints and Grievances
The complaint and grievance procedures detailed in the University’s General Information Catalog are available to any enrolled student at the University, regardless of instructional mode, including those enrolled under the auspices of the State Authorization Reciprocity Agreement (SARA). Students or prospective students who have complaints against the University, that are not resolved at the institutional level, may contact the following organizations:
For unresolved complaints concerning University compliance with accrediting standards, contact the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) at 404-679-4500. The SACSCOC “Complaint Procedures Against the Commission or its Accredited Institutions” may be found here.
For unresolved complaints concerning a condition or incident involving the University, contact the Texas Higher Education Coordinating Board (THECB) at 512-427-6101. THECB retains oversight of unresolved complaints from students enrolled under the auspices of SARA. THECB’s student complaint process may be found here.
The Office for Civil Rights (OCR) of the U.S. Department of Education enforces federal laws prohibiting discrimination based on age, color, disability, national or ethnic origin, race, or sex, in programs and activities that receive Federal financial assistance. For more information, refer to the OCR website.